Tell the truth about the rug
If a piece is too fragile to wash, or if a cheap machine-made rug will cost more to repair than replace, we say so. We would rather lose a job than lose a customer.
About
Carpet & Mat began in 2011 with one van, one pressure washer and a conviction that most rugs thrown away in Dubai could have been saved. We still believe it. Today the same family runs a proper workshop, a fitting crew and three collection vans covering the whole emirate.
The work has not changed much. A rug arrives, we beat the sand out of it, test its dyes, wash it with water at the right temperature, dry it flat and groom the pile back to life. What has grown is the range — majlis carpets, hotel corridors, logo mats for café entrances, stair runners in Jumeirah villas, and wall-to-wall carpet in brand-new Dubai Hills homes.
Our customers range from students in shared Marina apartments to families who have kept the same Persian rug for three generations. Everyone gets the same two-hour window, the same written receipt, and the same honest answer about what can and cannot be fixed.
What We Stand On
If a piece is too fragile to wash, or if a cheap machine-made rug will cost more to repair than replace, we say so. We would rather lose a job than lose a customer.
Most of our results come from patient dusting, correct water temperature and time — not aggressive detergent. Gentle methods are what keep a wool rug soft after twenty washes.
A two-hour window means a two-hour window. If traffic on Sheikh Zayed Road delays us, you get a call before the window closes, not after.
We measure in front of you and confirm the figure before loading. Nothing is added to the bill on delivery day.
The Short History
The business starts collecting rugs from apartments around Al Rigga and washing them in a rented yard.
A dedicated dusting room, wash floor and climate-controlled drying racks let us take on silk and hand-knotted work.
Customers kept asking who could lay new carpet. We trained a two-man fitting team and started supplying as well as cleaning.
Three vans now cover the emirate from Deira to Arabian Ranches, with mat rotation contracts for cafés, clinics and towers.
Areas We Serve
Our vans cover the whole emirate. Collection is free in every area listed below, and most neighbourhoods get a same-week slot.
Not on the list? We still travel there — call +61 3017 279506 and we will confirm a slot.